Terms and Conditions

Welcome to our website. By accessing or using our website and purchasing our luxury kitchenware products, you agree to be bound by the following Terms and Conditions ("Terms"). Please read them carefully before using our services.

1. OVERVIEW

This website is operated to provide premium kitchenware products to our customers. Throughout the site, the terms "we", "us", and "our" refer to our brand. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. ELIGIBILITY & USE OF WEBSITE

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products or website for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

3. PRODUCTS & ACCURACY OF INFORMATION

  • Product Descriptions: We make every effort to display as accurately as possible the colors, craftsmanship, dimensions, and images of our products. However, as our products are crafted with premium materials and finishes, slight variations may occur.

  • Pricing & Availability: All product prices, descriptions, and availability are subject to change at any time without notice. We reserve the right to modify or discontinue any product at any time.

  • Order Limitations: We reserve the right to refuse or limit any order placed with us, particularly orders that appear to be placed by dealers, resellers, or distributors.

4. ORDERS & PAYMENT

  • Order Acceptance: Receipts of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline it for any reason.

  • Payment Terms: Prices are quoted in USD (or your selected local currency). Payment must be made in full at the time of placing the order via our approved payment gateways. You represent and warrant that you have the legal right to use any payment method utilized in connection with any transaction.

5. SHIPPING & DELIVERY

  • Shipping Policy: Shipping times and costs are calculated at checkout based on your destination and chosen delivery method. While we strive to meet all estimated delivery dates, we are not liable for delays caused by customs processing, international logistics carriers, or force majeure events.

  • Duties & Customs: For international orders, duties, taxes, and customs fees may apply depending on your country's regulations and are the responsibility of the customer unless specified otherwise at checkout.

6. RETURNS, REFUNDS & WARRANTY

We take pride in the exceptional quality and craftsmanship of our kitchenware.

  • Returns & Exchanges: If you are not entirely satisfied with your purchase, you may request a return within 30 days of receiving your item, provided the item is unused, in its original condition, and in its original packaging.

  • Damaged or Defective Items: Please inspect your order upon receipt. If an item arrives damaged or defective, please contact us immediately at service@davorilo.com with photo evidence so we can evaluate the issue and make it right.

7. INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, high-definition graphics, logos, images, brand names, product designs, and software, is our exclusive property or the property of our content suppliers and is protected by international copyright, trademark, and intellectual property laws. You may not reproduce, duplicate, copy, or exploit any portion of our website or products without express written permission from us.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, our brand, its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of any of our products or service, including but not limited to improper product usage or failure to adhere to care instructions provided with our premium kitchenware.

9. GOVERNING LAW

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the applicable laws governing our corporate operations.

10. CHANGES TO TERMS AND CONDITIONS

You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.

11. CONTACT INFORMATION

Questions about the Terms and Conditions should be sent to us at:

Customer Service Email: service@davorilo.com